OF Y2K REMEDIATION IN THAILAND
has about 250 departments and department-equivalence in 14
ministries. The survey of all work processes in these departments
revealed that around 763 systems may have Y2K problem for
which the budget of Baht 1,648,729,093 is primarily needed.
The Y2K remediation projects were proposed and already approved.
The Ministerial Y2K Remediation Committees (Y2K-MRC), established
after the 28th April 1998 Cabinet Resolution, are responsible
to follow up remediation activities and report the progress
to the National Y2K Coordinating Committee (Y2K-NCC), which
also established after the cabinet resolution on 23rd
June 1998, and to the Cabinet
as a secretariat for the National Y2K Coordinating Committee
organized several national seminars since 1998 from creating
awareness to command center setup and administration such
- additional five
seminars in preparing contingency plans for all the government
departments dated on 1, 2, 5, 6 and 8 July 1999. The purpose
for this seminar is to ensure that every department can
set up an efficient and effective contingency plan, which
is operational and can be used in developing the national
- a seminar for
governors of all provinces titled "Provincial Preparation
for the Y2K Problem" on August 26, 1999 so that governors
understand the problem, its impact, and the policy guideline
to prevent the problem in their provinces.
- Two national seminars
on set up of Y2K command center and administration of
the network for all government organizations and provincial
of the progress of the Y2K remediation in government organizations
is presented in monthly and bi-week reports. It is found that
government organizations have achieved different levels of
Y2K remediation, from 82% to 100%. Nevertheless, it is found
that most government offices do not use complex automatic
systems, and their data processing systems are not linked
together as a network. Therefore, the remediation and contingency
measures can be implemented rather simply and readily. The
organizations with large data processing systems; such as,
the Department of Revenue and the Office of Population Registration
have already solved the Y2K problem and prepared to use the
systems which are Y2K ready.
Enterprises utilize the systems which are critical to the
people and the country. Acknowledging the importance of these
systems which need special supervision, the National Y2K Coordinating
Committee (Y2K-NCC) has established the Supercritical Organization
Subcommittee (Y2K-SOS) to supervise and follow up the Y2K
remediation of the organizations with systems deemed as being
supercritical to the public. There are 31 supercritical organizations
in total. Examples of these systems are the public utility
systems, finance and banking system, energy, as well as social
order systems. These supercritical organizations have begun
their Y2K remediation activities even before the Cabinet passed
the Y2K resolution.
problems in the state enterprises are more subtle and complex
than those of the government departments. State enterprises'
mission is to provide services to the public, so their systems
need be very modern and complex. Hence, it is more difficult
to implement Y2K solution for these systems than other government
The progress of the
Y2K remediation in these organization are showed in detailed
appendix, but may be summarized as follows :
- The Power and
This group has
four member organizations, three for electricity generation
and distribution and one petroleum company. These organizations
now reported their 100% ready for Y2K including industry-wide
and cross industry testing. The contingency plans are
also already tested.
- The Telecommunication,
Communication, and Transportation
This group has
completed 100% of the remediation process including
testing of contingency plan. The national airline company
also worked very closely with ICAO and IATA.
- The Finance Banking
and Insurance Sector
This group are
best perform among the four, especially in the Banking
and Security market, which had been tested across industry
many times and declared their Y2K readiness since May
This group are
quite scattered in mission of the members, as well as
contained higher number of the member compared to the
others. So the progress are less advance than the other
three, anyway, the average progress of the group are
THE PRIVATE SECTOR
is a large number of companies in the private sector. The
National Y2K Coordinating Committee (Y2K-NCC) though, does
not have direct authority to supervise these companies, but
has advised the government departments who have control over
these companies to follow up and examine their Y2K remediation
activities. Departments who supervise these work are the Bank
of Thailand, the Securities Exchange of Thailand, Ministry
of Industry, Ministry of Commerce etc. Important private companies
are divided into different groups as shown below :
* Banking, Finance,
and Insurance. Companies in this group have 100% completed
their remediation activities and have already tested their
interoperation twice as bees said in the previous section.
* Large International
Companies. Most of the companies in this group have completed
their Y2K remediation according to the deadline scheduled
by their head offices. But their activities have not been
reported directly to the government.
* The Small and Medium
Scale Enterprise (SME). This group is in the process of Y2K
remediation and contingency plan as well. The overall picture
of there are following up and monitor by their respective
government organizations. The Ministry of Industry is now
coordinating and assisting these companies to solve the Y2K
In summary, the Y2K
remediation progress of Thailand in different organizations,
especially the supercritical organizations, is satisfactory.
However, the implementation needs to be accelerated so that
public announcement of the completion can be made.
All supercritical organizations
have already prepared contingency plans for the millenium
bug. Besides, the committee has ordered each ministry to finish
its contingency plan preparation by the end of July 1999.
The ministerial contingency plans will be compiled and used
in developing the national contingency plan.
The measures to be
taken to ensure absolute confidence are prepared as presented
- Setting up a working
group to examine Y2K readiness, to survey and interview
the progress of the Y2K remediation in specific departments
especially in Y2K-SOS which need special supervision or
of which the committee lacks information.
- Preparing to establish
the National Y2K Command Center as well as country-wide
Y2K Command Center to coordinate the implementation of
the national contingency plan, to monitor as well as provide
correct information to the public, and to coordinate among
other ministerial command center.
- Distributed the
Y2K guidebook for citizen to provide necessary information
to the public all over the country to help people for
their preparedness for Y2K.
- Preparing for
the litigation measures and Y2K-specific consumer protection
measures which jointly prepare by Ministry of Justice
and Office of the Prime Minister.